Shipping and Returns Policy

Returns

No returns on online purchases unless items are either faulty or damaged.  Please contact us on our online contact form for a replacement.

Faulty Items and Damages

If you receive an item that is faulty or damaged please contact us on our website contact form and we will organise a replacement.    We will require a photograph of the item(s) and packaging to show them visibly damaged when received.

Missing Orders

If you have not received your item within 15 business days please contact us so we can track your order.

If an incorrect delivery address is provided or a parcel is returned to us as undeliverable, an extra postage charge will apply to send the item(s) again.

Shipping

We have a flat rate of $20 on all orders within Australia.  We cannot accept responsibility for delays in delivery due to unforeseen circumstances.